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Audits and consultation

Avaava possesses extensive experience in the evaluation of the accessibility of various digital services, such as:

  • Websites
  • E-commerce services
  • Digital learning environments
  • Mobile applications
  • Electronic documentation, attachments and forms
  • Self-service terminals and kiosks

Accessibility audits

Within the framework of Avaava’s audits, accessibility is evaluated from the user’s perspective. The auditing always involves a visually impaired accessibility expert with daily experience in the use of screen reader software. As a result, the customer acquires an understanding of the actual practical problems and is capable of targeting accessibility fixes so that they genuinely improve everyone’s user experiences.

Audit findings are documented clearly using examples. The customer is provided with specific improvement suggestions making it easy to translate the audit results into practical procedures. The audit includes a consultative feedback session where accessibility problems can be reviewed together with, for example, the product or service owner and the development team or external system supplier. If necessary, in connection with the audit report, Avaava will also draw up an accessibility review.

Avaava serves customers all over Finland.

Accessibility consultation

Involvement of an Avaava’s expert in your digital service development project is the most cost-effective way for integration of accessibility in the service being developed, be it about technical solutions, website structure, or visual appearance.

The accessibility expert is included in the development team and supports, for example, service designers, user experience designers, user interface designers, and software developers to find the best suitable accessibility solutions. With the help of the expert, accessibility problems can be resolved and resolution proposals tested quickly. At the same time, co-operation with the accessibility expert contributes to accumulation of the development team’s expertise.

Avaava accessibility experts can also be hires as consultants based on an agency worker’s contract. In this case, the expert is at the customer’s disposal for the agreed number of hours per week, with either a continuous or fixed-term contract.