Accessibility policy
This accessibility statement explains how well the Avaava web service complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.
Avaava Oy is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.
How accessible is the website?
This accessibility statement explains how well the Avaava web service complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.
Avaava Oy is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.
Did you notice any gaps in accessibility?
We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.
You can contact us via email palaute@avaava.fi.
Accessibility monitoring
The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.
Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
Accessibility Requirements online service (in Finnish and Swedish)
saavutettavuus(at)avi.fi
Telephone (switchboard) +358 295 016 000
More detailed information on technical accessibility
The online service is not yet fully accessible.
Content or features that are not yet accessible:
- Website has some inaccurate link texts. (WCAG 2.4.4)
- Some graphics do not have appropriate alt-texts. (WCG 1.1.1)
- In certain situations, keyboard focus is not clearly distinguished. (WCAG 2.4.7)
- Input errors in the website’s newsletter subscription and contact forms are not visually or programmatically indicated with sufficient clarity. There are no suggestions provided for correcting the errors. (WCAG 1.3.1, 3.3.1, and 3.3.3)
- The website’s structure does not always convey correctly to screen reader users: the footer list structure is not interpreted correctly by the screen reader. Additionally, there are some extra links in the service that only become apparent when using a screen reader. (WCAG 1.3.1)
- The mobile menu lacks an accessible name and role. It cannot currently be used with a keyboard and screen reader. (WCAG 2.1.1 and 4.1.2)
- The site does not fully adapt to zoom levels and different screen sizes. Language options in the mobile menu cannot be found when text on the site is enlarged. (WCAG 1.4.10)
- There are no multiple ways to locate a web page within a set of web pages. (WCAG 2.4.5)
- There are sections of the online service in which the markup language does not fully confirm to specifications. (WCAG 4.1.1)
An effort will be made to correct the shortcomings listed in this statement during the early part of the 2024.
How have we tested accessibility?
The observations in this accessibility statement are based on the assessment by Avaava Oy’s Accessibility Experts to determine if the service complies with legally defined requirements.
This statement was prepared on 3rd of August 2022.
The statement was last updated on 18th of October 2023
Act on the Provision of Digital Services (306/2019) (In Finnish and Swedish)